Companies will go first through an awareness raising and training session or sessions. Then they will be given expert technical assistance by the Support Group to develop their own e-commerce service. Once their e-commerce service is operational they will have access on an on-going basis to expert assistance through the help-desk service that the Support group will run.
In addition accompanying materials will be prepared. These will include: an analysis and evaluation of the pilot action, including an evaluation of outcomes at the level of the participating enterprise; a follow-up action plan for promoting e-commerce to the enterprises of the region; and a Good Practice Guide for promoting and introduction of e-commerce into small enterprises at regional level